The clinical documentation committee is facing issues with the nursing staff regarding the upgrading of the documentation software.The committee chair plans to review the stages of conflict with the committee in preparation for implementation of the software.In which order should the stages be reviewed?

Question

Quizplus · Accepted Answer

The stages of conflict should be reviewed in the order they typically occur: Latent (the potential for conflict exists), Perceived (parties are aware there is a conflict), Overt (the conflict is openly expressed), and Aftermath (the conflict has been managed, and its outcomes are evident).

The Clinical Documentation Committee Is Facing Issues with the Nursing