When Arturo and Maria visit a local jewelry store to purchase an engagement ring,the store is crowded and there is only one salesperson.When the salesperson finally approaches them,she is irritated by their request for help.Arturo and Maria realize that her behavior is due to the lack of sales help and the number of customers in the store.They are attributing the salesperson's behavior based on

Question

Quizplus · Accepted Answer

Arturo and Maria are attributing the salesperson's behavior to the situation (lack of sales help and crowded store), rather than her dispositional traits or personality. This is an example of situational attribution. Cognitive dissonance and central route persuasion are not relevant in this scenario.

When Arturo and Maria Visit a Local Jewelry Store to Purchase