A quality improvement program attempts to achieve zero defects while minimizing costs.Cost of quality reports do not explicitly report the

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Cost of quality reports typically focus on the costs associated with preventing defects, detecting and correcting defects, and evaluating the performance of the quality improvement program. However, they may not explicitly report the opportunity cost of lost business due to poor quality, as this can be more difficult to measure and quantify. End-of-process sampling costs, quality training and material inspection costs, and scrap costs may be included in cost of quality reports.

A Quality Improvement Program Attempts to Achieve Zero Defects While