Which of the following is the term that describes the period that elapses from the moment a customer places an order for a product or requests service to the moment the firm delivers the product or service to the customer?

Question

Quizplus · Accepted Answer

Customer response time refers to the total time taken from when a customer makes a request or places an order until the product or service is delivered to them. This encompasses all processes involved in fulfilling the customer's request.

Which of the Following Is the Term That Describes the Period