Which of the following describes an activity that increases the product's service to the customer?
A)direct activity.
B)variable activity.
C)value-added activity.
D)non-value-added activity.

Question

Quizplus · Accepted Answer

Value-added activities are those that increase the product or service's value in the eyes of the customer. These activities are essential in creating customer satisfaction and loyalty. Direct and variable activities may or may not add value, while non-value-added activities do not add any value to the customer and should be eliminated or reduced.

Which of the Following Describes an Activity That Increases the Product's