When Suellen learns that her roommate will be an international student from Britain,she is worried that her roommate will be stiff and reserved.She is very surprised,but pleased,when Diana turns out to be bouncy and emotional.Suellen is surprised because Diana's behavior violates:
A) cross-cultural congruence.
B) gender norms for emotionality.
C) cultural display rules.
D) conformity.

Question

Quizplus · Accepted Answer

Cultural display rules refer to the cultural norms that dictate how emotions should be expressed. Suellen initially assumed that Diana would behave according to cultural display rules in Britain, which she believes are stiff and reserved. However, Diana's behavior violates these norms, which is why Suellen is surprised.

When Suellen Learns That Her Roommate Will Be an International