The health care team has just given the family of a terminally ill patient an update on the patient's status. Thirty minutes later the patient's sibling says, "The family does not understand the last update the physician gave us." Which nursing actions are indicated? Select all that apply.

Question

Quizplus · Accepted Answer

The nurse should first attempt to clarify and explain the information that was previously provided by the physician, using different terminology or examples if necessary. If the family still does not understand, the nurse can offer to communicate with the physician to request further explanation or clarification. Offering to call the physician's answering service or involving the unit supervisor may be appropriate if the situation warrants it, but it is best to first attempt to clarify the information in a way that the family can understand.

The Health Care Team Has Just Given the Family of a Terminally