A patient tells the nurse that he thinks he has cancer because every other male family member was diagnosed with cancer at the same age. The nurse responds, "Everything will be all right." Which nontherapeutic communication technique has the nurse used?

Question

Quizplus · Accepted Answer

The nurse has used the nontherapeutic communication technique of giving reassurance by dismissing the patient's concerns without exploring them further or providing additional information. This can lead to the patient feeling unheard and unsupported. The nurse should instead use therapeutic communication techniques such as exploring the patient's concerns and providing accurate information and education.

A Patient Tells the Nurse That He Thinks He Has