Using dramaturgical theory,why is it more difficult to end a conversation (closing) when on the phone than in person?
A) It is embarrassing to tell someone good-bye on the phone.
B) It is impossible for people to see our closing gestures, many of which are nonverbal, when we're on the phone.
C) When we're on the phone, we don't want to hurt someone's feelings.
D) We are in the backstage when on the phone but in the front stage when in person.
Correct Answer:
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