A major role of a production manager is to cut costs,and one way to do this is to keep inventories low.A sales manager has a dominant role of increasing revenues through increased sales.The sales manager may make delivery promises to customers that are incompatible with the low inventory levels maintained by production.This is an example of interpersonal conflict due to:

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The conflict arises because the two roles have different priorities and objectives that conflict with each other. The production manager's focus is on cost-cutting through low inventory levels, while the sales manager's focus is on revenue growth through increased sales and customer satisfaction. These conflicting goals lead to role incompatibility, resulting in interpersonal conflict.

A Major Role of a Production Manager Is to Cut