Sales representatives rewarding themselves with an extra break after having remained calm and collected while interacting with a particularly angry customer are probably using this type of stress combating technique.

Question

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Behavioral self-control involves regulating one's own behavior in order to achieve a desired outcome. In this case, the sales representatives are rewarding themselves for maintaining their composure during a stressful situation with a customer. The other options (exercise, cognitive therapy, and meditation) are all forms of stress reduction or coping techniques, but they do not specifically involve the use of self-control to manage stress.

Sales Representatives Rewarding Themselves with an Extra Break After Having