The key for successful training and transfer to the job with regard to social persuasion is:
A) trainees must learn they are the cause of their performance.
B) model(s) used should have similar demographic attributes,and the training being done should be similar to what the trainees will be doing back on the job.
C) make sure trainees experiencing physical or psychological symptoms interpret them as the nature of the training task and not some personal inadequacy (i.e.,lack of ability) .
D) all comments have impact,so feedback must be phrased positively to build trainee confidence.
Correct Answer:
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