Solved

If a Patient Has Overpaid on His or Her Account

Question 9

Multiple Choice

If a patient has overpaid on his or her account, what does the medical office usually do?


A) Adjust the patient balance
B) Issue a refund in the form of a check
C) Leave the credit balance in place for at least 90 days
D) Contact the patient to determine how the patient wants to handle the credit balance

Correct Answer:

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