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When an Account Is Sent to Collection, What Is Done

Question 37

Multiple Choice

When an account is sent to collection, what is done to prevent further bills from being sent?


A) A "hold" is placed on the account in the computer.
B) The account is moved from the patient accounts to a special accounts file.
C) The anticipated collection agency fee is subtracted from the account balance.
D) The balance on the account is changed to zero using a debit (negative) adjustment.

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