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If a Claim Is Rejected by an Insurance Company, What

Question 58

Multiple Choice

If a claim is rejected by an insurance company, what should the medical assistant do first?


A) Immediately resubmit the claim exactly as it before.
B) Resubmit the claim with corrections and/or additional information.
C) Mark in the insurance claims register that the claim will not be paid.
D) Prepare a bill for the patient, since he or she is now completely responsible.

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