How can the medical assistant be a good communicator?

Question

Quizplus · Accepted Answer

A medical assistant can be a good communicator by being effective in sending and receiving messages. This involves actively listening to patients, using clear and concise language, and seeking clarification when needed. Using technical terms (option A) can actually create confusion and lead to misunderstandings. Speaking in a hurried manner (option B) can also be detrimental to effective communication. Setting up barriers (option D), such as using nonverbal cues that suggest disinterest or defensiveness, can hinder communication as well.

How Can the Medical Assistant Be a Good Communicator