A nurse enters a client's room and asks about his level of pain.The client,grimacing,says "It's fine." Which communication factor is the client struggling with?
A)Territoriality
B)Environment
C)Congruence
D)Attitude

Question

Quizplus · Accepted Answer

The client is struggling with congruence, which refers to the consistency between a person's verbal and nonverbal communication. In this case, the client's verbal response ("It's fine") is incongruent with his nonverbal communication (grimacing), indicating that he may actually be in pain but is not communicating it effectively.

A Nurse Enters a Client's Room and Asks About His