Evaluation of records shows an increase in complaints concerning delays in collection of timed specimens and turnaround times. A possible corrective action would be to:

Question

Quizplus · Accepted Answer

Scheduling additional phlebotomists at peak collection times can help reduce delays in collection of timed specimens and improve turnaround times. This would address the root cause of the complaints and help improve the overall efficiency of the phlebotomy service. Making changes to the floor book or discussing the problem at a supervisors' meeting may not directly address the issue of delays in collection and turnaround times. Requesting a decrease in the number of STAT requests may not be feasible or appropriate, as these requests may be urgent and time-sensitive.

Evaluation of Records Shows an Increase in Complaints Concerning Delays