All of the following are components of communication except:
A) body language.
B) verbal skills.
C) technical skills.
D) listening skills.
Correct Answer:
Verified
Q2: All of the following organizations provide a
Q3: Before placing a call on hold, a
Q4: A laboratory that performs highly specialized laboratory
Q5: A competent professional demeanor is shown by:
A)
Q6: The goal of patient-focused care is to:
A)
Q8: When answering the telephone, phlebotomists should state:
A)
Q9: A phlebotomist who takes an examination offered
Q10: When communicating with a patient who is
Q11: The most important characteristic to ensure job
Q12: A phlebotomist who does not make eye
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