Before placing a call on hold, a phlebotomist should:
A) record the caller's name.
B) check to see if it is an emergency.
C) transfer the call to the phlebotomy supervisor.
D) tell the caller his or her name.
Correct Answer:
Verified
Q1: A patient calls the laboratory to schedule
Q2: All of the following organizations provide a
Q4: A laboratory that performs highly specialized laboratory
Q5: A competent professional demeanor is shown by:
A)
Q6: The goal of patient-focused care is to:
A)
Q7: All of the following are components of
Q8: When answering the telephone, phlebotomists should state:
A)
Q9: A phlebotomist who takes an examination offered
Q10: When communicating with a patient who is
Q11: The most important characteristic to ensure job
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