If you are uncertain of the correct pronunciation of the patient's name:
A) ask the patient to pronounce his or her name for you.
B) pronounce the name phonetically and let the patient correct you.
C) ask the receptionist for the correct pronunciation.
D) address the patient using his or her first name.

Question

Quizplus · Accepted Answer

It is always best to ask the patient to pronounce their own name, as they are the best authority on how it should be pronounced. This also shows respect and consideration for the patient. Pronouncing the name phonetically or using the first name may not be accurate or appropriate, and asking the receptionist may not always be reliable.

If You Are Uncertain of the Correct Pronunciation of the Patient's