A grocery store manager decides to combat shoplifting by requiring customers to pay somewhat more than the estimated cost of their groceries when they enter the store,and get their change when they leave.Customers are confused and unhappy about this change in the shopping:
A) reasoning
B) script
C) prototype
D) concept

Question

Quizplus · Accepted Answer

This situation is describing a script, which is a sequence of expected actions for a particular situation or event. In this case, the script for grocery shopping has been disrupted by the new requirement to pay more upfront and receive change later. The other options do not fit the situation as well - reasoning refers to the process of using logical thinking to make sense of something, prototype refers to a model or example that is used to develop or test a product or idea, and concept refers to an abstract idea or general notion.

A Grocery Store Manager Decides to Combat Shoplifting by Requiring