Feedback from customers is an example of a(n)_____ that requires organizational change.
A)internal force
B)external force
C)change agent
D)marketing issue

Question

Quizplus · Accepted Answer

Feedback from customers is considered an external force because it comes from outside the organization and can influence the need for changes in products, services, or business practices to better meet customer needs or expectations.

Feedback from Customers Is an Example of A(n)_____ That Requires