Although firms don't generally decide to completely replace mass production with flexible production or customer-driven production, the addition of these alternative forms of production can lead to job satisfaction.

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The statement is true. By incorporating alternative forms of production, such as flexible production or customer-driven production, firms can provide employees with more varied tasks, increased autonomy, and improved communication, which can lead to increased job satisfaction. However, this does not necessarily mean that mass production will be completely replaced.

Although Firms Don't Generally Decide to Completely Replace Mass Production