Relationship management is important in the relationship era and the social era.

Question

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Relationship management is crucial in both the relationship era and the social era, as maintaining good relationships with customers, clients, and stakeholders is vital for success. In the relationship era, when businesses developed personal relationships with customers, relationship management was a critical component of marketing and sales. In the social era, where social media platforms facilitate interactions between companies and customers, relationship management is an even more crucial factor in building and maintaining trusts and relationships with clients.

Relationship Management Is Important in the Relationship Era and the Social