External groups often conduct their own evaluations of businesses, but firms typically ignore these reports in favour of internal evaluations.

Question

Quizplus · Accepted Answer

External evaluations can provide valuable feedback from a different perspective, and it's important for businesses to consider these reports in addition to their internal evaluations. Ignoring them completely can lead to missed opportunities for improvement and potential reputation damage if the external group's report is negative.

External Groups Often Conduct Their Own Evaluations of Businesses, but Firms