When Microsoft relocates its customer call centre to India, it is using offshoring.

Name: When Microsoft relocates its customer call centre to India, it is using offshoring.
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Quizplus · Accepted Answer

Offshoring refers to the practice of moving business operations or services to a different country, usually to take advantage of lower costs. In this case, Microsoft is relocating its call centre to India, which is a form of offshoring.

When Microsoft Relocates Its Customer Call Centre to India, It