A home furnishing store issued a recall notice about a vase that easily cracks. Before the notice was publicly issued, the company had assembled a crisis management team to enact a(n) ______ plan.

Question

Quizplus · Accepted Answer

A contingency plan is developed to prepare for and respond to unforeseen events or emergencies. The situation described in the question, where a recall notice is necessary due to product defects, would qualify as an emergency or an unforeseen event. Therefore, a contingency plan would be the most suitable option. Tactical plans are specific actions or short-term steps taken to achieve a larger strategic goal, while operational plans involve day-to-day activities and ongoing processes. Strategic plans are long-term plans developed to achieve overarching organizational objectives. None of these options are as appropriate in this situation as a contingency plan.

A Home Furnishing Store Issued a Recall Notice About a Vase