Jerry's chair has begun to wobble because a screw has gotten a little loose.Jerry puts in a work order to the maintenance department as a means to resolve the problem.Which term refers to Jerry's inability to realize that a dime from his own pocket could also have been used as a means to resolve the problem?
A)the availability heuristic.
B)functional fixedness.
C)inductive reasoning.
D)the belief-bias effect.

Question

Quizplus · Accepted Answer

Functional fixedness refers to the cognitive bias where a person is unable to see an object's potential other uses beyond its intended purpose. In this scenario, Jerry is fixed on the idea that only the maintenance department can fix his chair and is unable to think of alternative solutions, such as using a dime to tighten the screw.

Jerry's Chair Has Begun to Wobble Because a Screw Has