A friend of yours has a problem.His teacher has assigned him to make a presentation on problem solving and reasoning,but he doesn't know where to begin.You suggest that he might start with how problems are defined,how researchers might study problem solving,and why people have difficulty solving problems.Then,he might compare and contrast deductive and inductive reasoning,and show how people use heuristics when making judgments and decisions.Summarize what your friend's presentation might look like.
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