Blacksburg Community Bank has experienced declining profits for the past three years.The bank officers are aware of the decline in profitability and of an increase in customer complaints.However,they believe that the traditions set down by the founders of the bank should be adhered to.Thus,management continues to operate as they always have.Bank policies and procedures remain the same,and new employees are rigidly socialized into doing things in the traditional ways.The bank appears to be facing ____ as a source of resistance to change.

Question

Quizplus · Accepted Answer

The bank's adherence to traditions and resistance to change suggest that the organization culture is a source of resistance. The bank's policies, procedures, and socialization practices are all part of the organization culture that is resistant to change.

Blacksburg Community Bank Has Experienced Declining Profits for the Past