In Lewin's approach to changing behavior,the ____ step of the change process usually involves reducing those forces maintaining the organization's behavior at its present level.

Question

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In Lewin's approach to changing behavior, the first step is unfreezing, which involves reducing the forces maintaining the organization's current behavior. This includes identifying the current behavior and determining what needs to change. Once these forces are reduced, the organization can move to the next step of the process, which is making the desired changes. After the changes have been made, the organization can then refreeze the new behavior so that it becomes the norm. Therefore, the best choice is A) unfreezing.

In Lewin's Approach to Changing Behavior,the ____ Step of the Change