In Change Competency: Sue Powers' Communication Process for Introducing Change,found the idea of practicing active listening and communication outside formal meetings:
A) made people feel pushed into an idea
B) allowed people to voice their objections more easily
C) got an idea resolved faster than a formal meeting
D) cut off any feedback

Question

Quizplus · Accepted Answer

By practicing active listening and communication outside formal meetings, people feel more comfortable voicing their objections and concerns. This allows for open dialogue and the opportunity to address issues before they become major roadblocks to the change process. It is important to create an environment where people feel heard and valued in order for change to be successful.