According to Change Competency: Michael Ward's Reflections on CSX's One Plan Redesign,what did Michael do upon becoming CEO:
A) wrote a personal mission statement
B) gave raises to all employees who had been with the company for more than 15 years
C) outlined core values for the company
D) rehired recently laid off employees

Question

Quizplus · Accepted Answer

According to the article, Michael Ward, upon becoming CEO of CSX, outlined core values for the company. He did not write a personal mission statement, give raises to all employees with more than 15 years of experience, or rehire recently laid off employees.