In the Ethics Competency: Robert A.Eckert,Chairman & CEO,Mattel,Inc. ,one of the most important characteristics a leader can possess for effective and ethical crisis management is _____.
A) empathy
B) resilience
C) integrity
D) values

Question

Quizplus · Accepted Answer

Integrity is crucial for effective and ethical crisis management as it ensures that the leader acts in an honest and transparent manner, upholding ethical values and taking responsibility for their actions. Empathy and resilience can also be helpful, but without integrity, a leader's actions may not be perceived as trustworthy or ethical. Values are important but fall under the broader umbrella of integrity.