In the Communication Competency: Maureen Chiquet,Global CEO,Chanel S.A. ,Maureen says,"to lead effectively and achieve real business results as the head of any enterprise,you have to ____.
A) cut costs
B) speak out
C) take action
D) listen

Question

Quizplus · Accepted Answer

According to Maureen Chiquet, to lead effectively and achieve real business results as the head of any enterprise, one has to listen. This means being open to feedback, ideas, and concerns from employees, customers, and other stakeholders in order to make informed decisions and foster a positive work environment. Cutting costs and speaking out may be necessary in certain situations, but they are not the key to effective leadership and achieving business goals. Taking action is also important, but it should be informed by listening and understanding the needs and perspectives of others. Therefore, the best choice is D, listen.