Firms can use value-chain activities to create value by either finding better ways to perform the same activities or by ________.
A) integrating new activities into the chain
B) finding different ways to perform the same activities
C) aligning with other firms to merge activities
D) changing activities to match what competitors are doing

Question

Quizplus · Accepted Answer

Finding different ways to perform the same activities can lead to cost savings, improved quality, or other benefits that create value for the firm. Integrating new activities into the chain, aligning with other firms, or changing activities to match competitors may also create value, but they are not as directly related to improving the efficiency or effectiveness of existing activities.

Firms Can Use Value-Chain Activities to Create Value by Either