Which of the following performance facets must be considered to understand performance?
A)Task performance and results
B)Declarative knowledge and procedural knowledge
C)Contextual performance and results
D)Task performance and contextual performance

Question

Quizplus · Accepted Answer

Task performance (i.e. how well an individual performs their job duties and responsibilities) and contextual performance (i.e. how well an individual contributes to the broader organizational environment and culture) are both important facets to consider in understanding overall performance. Results (i.e. quantifiable outcomes such as sales numbers or customer satisfaction scores) can also be important, but are often influenced by both task and contextual performance. Declarative knowledge (i.e. knowledge of facts or information) and procedural knowledge (i.e. knowledge of how to perform tasks) are important for job proficiency, but are more focused on the individual's capabilities rather than overall performance.

Which of the Following Performance Facets Must Be Considered to Understand