According to the United Nations as Discussed in the Text

According to the United Nations as discussed in the text, which of the following is true regarding e-government, meaning the delivery of government services through digital information technologies, including the Internet?

A) It is important because it reduces the cost of government while improving the quality of services and citizen access.
B) It is important because although it increases the cost of government, it improves the quality of services and citizen access.
C) It is important because it enables the government to keep closer track of perceived criminal activity
D) It is not important because face-to-face interaction with government employees is more efficient and cost effective.
E) It is not important because Internet sites cannot be kept sufficiently up-to-date to handle complex governmental issues.