At Future Shop, an electronics store, salespeople spend time with customers offering courteous service, and then close the sale on site. This is an example of

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The scenario described is typical of retail selling, where salespeople work face-to-face with customers in a physical store (as opposed to phone or online sales, for example) to make a sale. Option A describes selling between businesses, while B describes taking a customer's order without necessarily closing a sale. Direct selling and telemarketing involve selling without a physical storefront, but may still entail a more proactive approach to closing a sale than simply taking orders.

At Future Shop, an Electronics Store, Salespeople Spend Time with Customers