David wants to implement the consultative selling process. That means his initial task with a customer is to

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The consultative selling process focuses on discovering the customer's needs and then tailoring a solution to meet those needs. Therefore, the initial task with a customer would be to uncover their needs through asking open-ended questions and listening to their responses. This approach is more customer-centric and allows for a personalized solution that fits the customer's unique situation.

David Wants to Implement the Consultative Selling Process