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Tom Is a Car Salesman

Question 70

Multiple Choice

Tom is a car salesman. He has been working with a customer for some time and feels that the customer is ready to buy. He asks for the order by saying "Would you like the red car or the blue car?" Which closing technique does this illustrate?


A) summary-of-benefits close
B) assumptive close
C) direct close
D) take-away close
E) alternative-choice close

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