Sally must submit a form to enrol in her company's flexible medical benefits programme.Although she has been employed over a year,she has yet to complete the form.Which type of irrational behaviour does this represent?

Question

Quizplus · Accepted Answer

This represents status quo bias, which is the tendency to maintain the current state of affairs and resist any changes to it. Sally is used to not having enrolled in the flexible medical benefits programme and is therefore resistant to completing the form.

Sally Must Submit a Form to Enrol in Her Company's