Operations management plays a strategic role in an organization's competitive success.
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Q6: Operations management oversees the transformation process that
Q7: Organizations with extensive and successful quality improvement
Q8: Six Sigma is a quality standard that
Q9: It is easier to see the operations
Q10: For organizations to improve productivity, they should
Q12: In its entirety, the value chain can
Q13: Value chain management radically changes organizational processes.
Q14: Achieving ISO 9000 certification provides proof that
Q15: Intellectual property is the proprietary information that
Q16: Flexibility is the key to effective job
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