Jack works for Synergy Today Inc. as a customer service representative. He is usually asked to take on other responsibilities such as packaging customer orders or checking the quality of the widgets that come from the factory. In order to be able to take on these additional responsibilities, he has asked his manager to ____________.
A) give him a raise
B) provide some extra training
C) allow him to share the work with another employee
D) re-work the processes to make the work easier
E) relax the productivity targets

Question

Quizplus · Accepted Answer

Jack is seeking additional training in order to be able to take on the additional responsibilities. This will help him acquire the necessary skills and knowledge to perform these tasks efficiently and effectively. A raise or relaxation of productivity targets is not relevant to the situation, and sharing work with another employee may not be feasible. Re-working processes to make work easier may not necessarily address Jack's need for additional skills and knowledge.

Jack Works for Synergy Today Inc