According to Adam Smith, division of labour lowered productivity by reducing each worker's skill and dexterity.
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Q12: The formal study of management began in
Q13: Taylor's pig iron experiment showed that a
Q14: Fayol suggested that managers should be kind
Q15: Henry Fayol first identified the management functions
Q16: Frank and Lillian Gilbreth experimented with the
Q18: The Gilbreths invented a device called a
Q19: Bureaucracy is a form of organization characterized
Q20: Taylor's and Gilbreths' guidelines and techniques are
Q21: Bureaucratic mechanisms are necessary even today to
Q22: Today, when we describe organizations as systems,
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