Pierre's Auto Repair Shop is mostly concerned with using the least amount of paint, labour, and other materials required to repair its customers' cars. Its primary goal is ____________.
A) effectiveness
B) goal attainment
C) efficiency
D) doing the right things
E) customer satisfaction

Question

Quizplus · Accepted Answer

The shop's primary goal is to minimize the use of resources while still ensuring that customers' cars are properly repaired. This aligns with the definition of efficiency, which is to achieve a goal with the least amount of resources possible. Effectiveness (A) focuses on achieving the desired outcome, while goal attainment (B) focuses on meeting specific objectives. Doing the right things (D) is a broader concept that encompasses the ethical and moral obligations of a business. Customer satisfaction (E) is a desirable outcome of a business's operations but not necessarily its primary goal.

Pierre's Auto Repair Shop Is Mostly Concerned with Using the Least