Refer to the scenario given to answer the following questions.
MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.
-Kay knew that the goals established for the MBO program should __________ employees, rather than __________ them.
A) innovate; reward
B) reward; motivate
C) motivate; control
D) control; punish
E) punish; reinforce

Question

Quizplus · Accepted Answer

MBO (Management by Objectives) is a motivational technique that sets specific goals to increase employee motivation and improve their performance. The goals should motivate the employees towards working better, rather than controlling or punishing them for poor performance. Hence, the best choice is C, motivate employees and not control them.

Refer to the Scenario Given to Answer the Following Questions