Refer to the scenario below to answer the following questions.
Human Resource Planning (Scenario)
Steven is hired to manage the human resources department of a local manufacturing company. Unfortunately, the company has a reputation among workers of being the firm "where you work until you find your next job." Employee turnover is high and morale is low. Steven is determined to change the situation by turning the organization's human resources into a competitive advantage and a source of pride for the firm.
-Top management decides that the performance appraisal process is ineffective. They ask Steven to investigate of a new appraisal technique called __________, which rates employees according to items along a numerical scale with examples of actual behaviours on the job.
A) 360-degree feedback
B) assessment centres
C) behaviourally anchored rating scales
D) management by objectives
E) multiperson comparisons

Question

Quizplus · Accepted Answer

The description provided points towards behaviourally anchored rating scales (BARS), which rate employees on a numerical scale with examples of actual behaviours on the job. BARS are known to provide a more objective and accurate assessment of employee performance by linking specific behaviours to the ratings. Therefore, BARS can be an effective appraisal technique to address the ineffectiveness of the current process and improve employee morale by recognizing and rewarding performance. The other options, such as 360-degree feedback, assessment centres, management by objectives, and multiperson comparisons, may have their benefits but do not specifically align with the provided scenario.

Refer to the Scenario Below to Answer the Following Questions