Total quality management and quality assurance are quite similar.

Question

Quizplus · Accepted Answer

Total quality management (TQM) and quality assurance (QA) share similar goals of improving the quality of products, services, and processes. Both approaches focus on continuous improvement and involve the participation of all employees in quality control efforts. However, TQM is a broader approach that encompasses all aspects of an organization's operations and culture, while QA specifically focuses on meeting established quality standards and compliance requirements.

Total Quality Management and Quality Assurance Are Quite Similar